Returns & Exchanges Policy

Last updated: July 8, 2026

Each piece of AgaliaArt is created and prepared with great care before it begins its journey to you. Because original artworks and fine art prints are carefully made, selected, and packaged for each order, I do not accept returns or exchanges for changes of mind, incorrect size choices, or personal preferences.

Please take a moment to carefully review the artwork details, dimensions, and product information before completing your purchase.

Original Artwork

All sales of original artwork are final.

Returns or refunds are accepted only in the rare case that an artwork arrives damaged during shipping.

If your painting arrives damaged, please contact me at agaliaart@gmail.com within 2 days of delivery.

To help resolve the issue, please provide:

  • Clear photographs of the damaged artwork

  • Photographs of the packaging, including any visible damage to the outer box or wrapping

  • Your order details

Please keep all original packaging materials until the issue has been resolved, as they may be required for a shipping claim.

After reviewing the information provided, I will work with you to find the best possible solution, which may include a replacement (where possible) or a refund.

Fine Art Prints

Fine art prints are produced especially for each order and are therefore non-returnable.

Refunds or replacements are only offered if the print arrives damaged during shipping.

If your print arrives damaged, please contact me at agaliaart@gmail.com within 2 days of delivery and include:

  • Clear photographs of the damaged print

  • Photographs of the packaging

  • Your order details

Once the damage has been verified, I will arrange an appropriate solution, such as a replacement or refund.

Important Information

AgaliaArt is not responsible for damage caused after delivery, incorrect shipping addresses provided by the customer, or changes of mind after purchase.

Each order is carefully inspected and packaged before shipping to ensure it reaches you in the best possible condition.

Questions?

If you have any questions regarding returns or damaged orders, please contact:

AgaliaArt
Email: agaliaart@gmail.com

Thank you for welcoming a piece of AgaliaArt into your home. I truly appreciate the care and respect you give to handmade artwork.